We strive to make sure you are completely satisfied with your purchase. If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 14 days (shipping won't be refunded). Refund request will be processed within 1-2 days. All packaging must be unopened and unused. Shipping charges are not refundable. The customer is responsible for shipping charges on returns. There may be a restocking fee of 10% depending on the return of the products. A Return Authorization for returns must be obtained prior to sending your order back by contacting  [email protected]